Thermal process deviations occur daily in all food-processing industries. Sometimes they are concealed, and other times—due to negligence or lack of knowledge—they are overlooked.

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However, their proper investigation and resolution depend on many factors, as well as on the knowledge and experience of the personnel involved.

Our service provides a reliable technical and scientific alternative for managing any process irregularity, offering solutions that strengthen your food safety management systems.

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Our experience includes:

• Irregularities or deviations in thermal processes for any processed food.

• Immediate response to process irregularities at any time of day.

• Evaluation of information and recommendation of investigation protocols for incidents.

• Based on investigation results, recommendation of corrective and preventive actions.

• Definition of microbiological, chemical, or physicochemical analyses needed to diagnose the severity of the issue.

• Recommendations for product disposition: Reprocess, Quarantine, Destroy, etc.

• Quality and food safety issues.

• Investigation of potential food safety problems related to commercial sterilization thermal processes: consumer complaints, swollen containers, micro-leaks.

• Issuing a diagnosis of the probable cause of a potential or actual food safety problem.

• Technical credibility of the company before the FDA.